Management Rights Office Management
- Training in trust program
- System capacity - computer health check
- Virus / surge protection / backups
- Operating manuals - equipment and training
- PABX - operation and manuals
- Adequate fixed lines/eftpos
- Service contracts / lease items
- Technical support list
- Reserve stock paper / catridges
- Brochure boards - stock / service
- Opening / closing procedure
- Nitel / late arrival prodedure
- Lock out policy
- After hours contact details / office hours
- Licenses on display
- Innkeepers policy
- Complaints handling procedure
- Current staff list
- Current wages / awards
- Staff rosters
- Guest information - maps, timetables
- Hire cots/services provided
- Departure policy - key return
- Departure letters for units
- Linen ordering procedure
- Lost property policy
- Security systems
- Master key boards
