PRIVACY POLICY
1) Our commitment to privacy SIRE Management Rights (Synergy International Real Estate) (“SIRE”, “we”, “us”) respects your privacy and is committed to handling personal information in an open and transparent way, consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, hold, use and disclose personal information, and how you can access or correct your information or make a privacy complaint.
2) What is “personal information”?“Personal information” is information (or an opinion) about an identified individual, or an individual who is reasonably identifiable.
3) What we collectThe personal information we collect depends on how you interact with us (e.g., seller, buyer, investor, referrer, supplier, job applicant). It may include:
4) How we collect personal informationWe may collect personal information:
5) Why we collect, use and disclose personal informationWe collect, use and disclose personal information to:
6) Who we disclose personal information toWe may disclose personal information to:
7) Overseas disclosuresSome of our service providers (such as cloud, email, analytics or CRM platforms) may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place and that disclosures are handled consistently with the Privacy Act.
8) Direct marketing (and opting out)We may send you updates, listings, insights or other communications we think may be relevant. You can opt out at any time by using the unsubscribe function (where available) or contacting us (see section 12). We will respect opt-out requests in line with applicable law and good practice.
9) Cookies and analyticsOur website may use cookies and similar technologies to help operate the site, understand usage, improve performance, and measure marketing effectiveness. You can control cookies through your browser settings; however, blocking some cookies may impact website functionality.
10) Data security and retentionWe take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
We retain personal information only as long as required for our business purposes and any legal or regulatory obligations. When no longer required, we take reasonable steps to destroy or de-identify it.
11) Data breachesIf a data breach occurs that is likely to result in serious harm, we will take steps consistent with the Notifiable Data Breaches (NDB) scheme, including notifying affected individuals and the OAIC where required.
12) Access and correctionYou may request access to personal information we hold about you and request correction if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading.
We may need to verify your identity before providing access or making changes. In some cases, the Privacy Act allows us to refuse access (e.g., legal privilege or where it would unreasonably impact others’ privacy). If we refuse access, we will explain why, where lawful. We may charge a reasonable administrative fee for retrieval in some circumstances.
13) ComplaintsIf you have a complaint about how we handle personal information, contact our Privacy Officer using the details below. Please include as much detail as possible. We will acknowledge and investigate your complaint and aim to respond within a reasonable timeframe.
14) Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on our website.
Contact Details
PO Box Address: SIRE Management Rights
433 Logan Rd Stones Corner QLD
Address: 433 Logan Rd Stones Corner QLD
Telephone: 0404 331 310
Facsimile: (07) 3036 6776
Email: [email protected]
This Privacy Policy explains how we collect, hold, use and disclose personal information, and how you can access or correct your information or make a privacy complaint.
2) What is “personal information”?“Personal information” is information (or an opinion) about an identified individual, or an individual who is reasonably identifiable.
3) What we collectThe personal information we collect depends on how you interact with us (e.g., seller, buyer, investor, referrer, supplier, job applicant). It may include:
- identity and contact details (name, address, phone, email)
- business and professional details (company, role, experience, preferences)
- transaction and service details (enquiries, inspections, NDAs, contracts, settlement communications)
- funding / capability information you choose to provide (e.g., proof of funds, finance pathway, timelines)
- adviser details (solicitor, accountant, broker)
- payment details (where applicable)
- website and device information (IP address, browser type, pages viewed, approximate location, referral source), including via cookies and analytics tools.
4) How we collect personal informationWe may collect personal information:
- directly from you (forms, email, phone, in person, online enquiry, NDA/confidentiality forms)
- from third parties connected with a transaction (e.g., vendors, buyers, body corporate contacts, referrers, professional advisers), where appropriate
- from publicly available sources (e.g., company registers, online profiles) where relevant to providing our services.
5) Why we collect, use and disclose personal informationWe collect, use and disclose personal information to:
- provide brokerage, advisory and related services (including management rights, rent rolls and accommodation assets)
- assess eligibility for access to confidential information (e.g., IMs, legal packs), manage inspections, and facilitate negotiations
- communicate with you and relevant parties in a transaction (including vendors, buyers and advisers)
- perform administration, compliance, record-keeping, risk management and dispute handling
- improve our services and website performance
- provide marketing communications where permitted (see section 8).
6) Who we disclose personal information toWe may disclose personal information to:
- parties to a transaction (e.g., vendors, buyers) where necessary to progress enquiries or negotiations
- your nominated representatives (e.g., solicitor, accountant, broker)
- our service providers who support our operations (e.g., IT, cloud storage, CRM systems, email and marketing platforms, data rooms, website hosting, professional advisers)
- regulators, courts, law enforcement or other parties where required or authorised by law
- a purchaser (or proposed purchaser) of our business or assets, as part of due diligence and completion (on a confidential basis where appropriate).
7) Overseas disclosuresSome of our service providers (such as cloud, email, analytics or CRM platforms) may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place and that disclosures are handled consistently with the Privacy Act.
8) Direct marketing (and opting out)We may send you updates, listings, insights or other communications we think may be relevant. You can opt out at any time by using the unsubscribe function (where available) or contacting us (see section 12). We will respect opt-out requests in line with applicable law and good practice.
9) Cookies and analyticsOur website may use cookies and similar technologies to help operate the site, understand usage, improve performance, and measure marketing effectiveness. You can control cookies through your browser settings; however, blocking some cookies may impact website functionality.
10) Data security and retentionWe take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
We retain personal information only as long as required for our business purposes and any legal or regulatory obligations. When no longer required, we take reasonable steps to destroy or de-identify it.
11) Data breachesIf a data breach occurs that is likely to result in serious harm, we will take steps consistent with the Notifiable Data Breaches (NDB) scheme, including notifying affected individuals and the OAIC where required.
12) Access and correctionYou may request access to personal information we hold about you and request correction if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading.
We may need to verify your identity before providing access or making changes. In some cases, the Privacy Act allows us to refuse access (e.g., legal privilege or where it would unreasonably impact others’ privacy). If we refuse access, we will explain why, where lawful. We may charge a reasonable administrative fee for retrieval in some circumstances.
13) ComplaintsIf you have a complaint about how we handle personal information, contact our Privacy Officer using the details below. Please include as much detail as possible. We will acknowledge and investigate your complaint and aim to respond within a reasonable timeframe.
14) Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on our website.
Contact Details
PO Box Address: SIRE Management Rights
433 Logan Rd Stones Corner QLD
Address: 433 Logan Rd Stones Corner QLD
Telephone: 0404 331 310
Facsimile: (07) 3036 6776
Email: [email protected]
